Help Center – Everything You Need to Know Before Your Visit

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Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

Frequently Asked Questions About The National Wax Museum Plus, Dublin

What are the opening hours of The National Wax Museum Plus?

The museum is open daily from 10:00 AM to 7:00 PM.

Where is The National Wax Museum Plus located?

It is located at 22–25 Westmoreland Street, Temple Bar, Dublin 2, Ireland.

Is The National Wax Museum Plus suitable for children?

Yes, the museum offers family-friendly exhibits and interactive zones suitable for all ages.

Are guided tours available at The National Wax Museum Plus?

Yes, guided and themed tours such as the Murder Mystery Tour and educational tours are available for groups.

Does The National Wax Museum Plus offer autism-friendly visiting hours?

Yes, there is a special Autism Awareness Hour every Sunday from 10:00 AM to 11:00 AM.

Can visitors take photos inside The National Wax Museum Plus?

Photography is encouraged, especially selfie opportunities with celebrity wax figures.

Is The National Wax Museum Plus accessible by public transport?

Yes, it is near the Stephen’s Green Luas stop and College Green bus stops.

Are there areas dedicated to Irish history and culture in The National Wax Museum Plus?

Yes, the museum features exhibits on Irish historical figures, events, and cultural icons.

Is there a parking facility nearby The National Wax Museum Plus?

Yes, Park Rite Fleet Street Car Park is located close to the museum.

Does The National Wax Museum Plus include any interactive experiences?

Yes, it offers immersive experiences like the Mirror Maze and Epic Worlds of Fantasy.

Can groups book special tours or events to visit The National Wax Museum Plus?

Yes, group bookings for tours and kids’ birthday parties are available and welcomed.

Are there any food and beverage options at The National Wax Museum Plus?

While specific details are limited, typical visitor amenities include a café or refreshment options nearby.

Is The National Wax Museum Plus suitable for visitors with mobility issues?

The museum is designed to be accessible and family-friendly, accommodating most mobility needs.

How long does a typical visit last at The National Wax Museum Plus?

Visits are self-guided and can last around one to two hours depending on your pace.

Is there a gift shop at The National Wax Museum Plus?

Yes, visitors can purchase souvenirs and memorabilia related to the exhibits.

Are pets allowed inside The National Wax Museum Plus?

Pets are generally not permitted, except for service animals.

Does The National Wax Museum Plus have any special events throughout the year?

The museum hosts various themed tours and events, including educational and interactive experiences.